Job Vacancy: Apartment Manager 

Dream Apartments BelfastDreams Apartments Ltd – Belfast

£19,000 – £21,000 a year
As Apartment Manager, you will oversee the Front Office Team which is the main connection between t​he Guests and the Apartments. An Apartment Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

Oversee the entire Front Office & housekeeping operation to maintain high standards
Evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement
Ensure regular and VIP Guests are recognised and that the Front Office department operates with a sales attitude and promotes the hotel brand’s loyalty scheme
Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities
Supervising the housekeeping department to ensure Guest experience is positive.
Daily tasks would include departmental objectives, work schedules, budgets, policies, and procedures
Monitor the appearance, standards, and performance of the Front Office Team Members with an emphasis on training and teamwork
Ensure Team Members have current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area, and are continuously trained to learn and understand policies and practices
Maintain good communication and working relationships with all hotel departments
Monitor staffing levels to meet cover business demands
Conduct monthly communication meetings and produce minutes
Manage staff performance issues in compliance with company policies and procedures
Recruit, manage, train and develop the Front Office team
Comply with hotel security, fire regulations and all health and safety legislation
Act in accordance with policies and procedures when working with front of house equipment and property management systems

What are we looking for?

To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
A degree or diploma in Hotel Management or equivalent
A minimum of 3 years of Front Office supervisory experience in the hotel, leisure, and/or retail sector
High level of IT proficiency
High level of commercial awareness and sales capabilities
Experience of managing people and developing people
Previous experience of managing a department and Profit and Loss account
Excellent leadership, interpersonal and communication skills
Accountable and resilient
Commitment to delivering a high level of customer service
Ability to work under pressure
Excellent grooming standards
Flexibility to respond to a variety of work situations
Ability to work on your own and as part of a team

Job Type: Full-time

Salary: £19,000.00 to £21,000.00 /year

Experience:

  • Front Office supervisory: 3 years (Required)

TO APPLY: Send CV and Cover letter to : Mark@dreamapartments.co.uk

Belfast’s Top 10 Attractions!

How to be a tourist in Belfast!

BelfastWe’ve put together 10 attractions that are a MUST when visiting Belfast! Check out our list of attractions and vote for your favourite! You can check out our Belfast properties here

Dog Friendly Accommodation with Dream Apartments

dog friendly belfast

 

Dog friendly accommodation with Dream Apartments Belfast

 

Struggling to find a place to stay in the centre of Belfast that can accommodate your beloved pooch? We’ve got you covered with dog friendly apartments available at St Thomas Hall!

Dream Apartments offer stunning one and two-bedroom apartments welcoming you and your favourite doggos too. Our St Thomas Hall property on the Lisburn Road provides the perfect space to sit back and relax, and your pet will surely appreciate the enhanced space to move around in a serviced apartment as compared to a hotel room.  We can also assist you on finding dog walkers and pet sitters in Belfast, with the beautiful Botanic Gardens just a short walk away from your apartment.

Explore the city of Belfast with our complimentary custom-made Dream Apartments Welcome Guide for Travelling with Pets, where we recommend excellent dog friendly pubs, restaurants and activities in Belfast, everything to equip you for your stay with your family, friends and pooch including  nearby vets and pet shops.

An additional cost of £50 will be applied to your full stay (that’s right, not per night). We are very proud and precious about the contents in our apartments, so any damage caused to our fixtures or furnishings by your pooch (should they take a notion to chewing our skirting boards) will be fully chargeable to yourself.

Please ensure you bring your dog’s favourite bed and water bowl as these will not be provided. For bookings and enquiries contact our Belfast team on 028 9521 6054.

To find out more about our Belfast properties click here

You can read our Welcome Guide for Travelling with Pets here: Belfast pet guide

Win a stay at Dream Apartment in Belfast, Liverpool or Newcastle upon Tyne

CARIBBEAN HEAT WAVE SET TO HIT THE CATHEDRAL QUARTER!

Caribbean SocialBelfast’s Caribbean Community are planning a very special party in the city’s Cathedral Quarter. And everyone’s invited!

Hosted by Destination CQ BID, African and Caribbean Support Organisation NI (ACSONI) and Belfast City Council, the First ever Caribbean Social takes place on Sunday 19 August and features the very best cultural and culinary servings, fresh from Barbados and beyond to the streets of Belfast!

There will be cool musical vibes courtesy of Steel Drum maestros and Notting Hill Carnival legends Tropical Heatwave, as well as a family friendly afternoon of reggae, dance, DJs, Young at Art kids workshops, Rainbow Storytelling and much more. There will also be a mouth-watering range of stunning Caribbean Street Food stalls to provide you with a Sunday lunch with a difference.

Best of all, the Caribbean Social is absolutely free!

For more details on The First Caribbean Social (plus all other events), visit www.belfastcity.gov.uk/belfastmusic and join the conversation on social media using the #belfastmusic hashtag.

Book accommodation DIRECT at Dream Apartments Belfast here

Dream Apartments Acquires More Stock At Titanic Arc

Dream Apartments are delighted to have acquired more stock as part of the Titanic Arc development which will be available to book from the end of September. We are also pleased to announce that we will be providing a brand new room type, the one-bedroom duplex, also available at the end of September. Titanic Arc offers central and convenient waterfront living and is especially suited to long term corporate guests. Finished to an exceptionally high standard with all the modern amenities required for a ‘home away from home’, this is the prime location to stop over when visiting Belfast for business. 

To find out more about Titanic Arc or to enquire about Dream Apartment’s exclusive corporate program, please e-mail mark@dreamapartments.co.uk 

To view our other Belfast properties click here